Exceptional Customer Service!

by B. O'Brien
(Esquimalt)

I cant speak highly enough about the exceptional customer service we have recieved from these guys. We bought our child's first bed with trundle here aproximately 6 years ago. Unfortunately a supporting part cracked last week causing the mattress to sag. I dropped by the store to see what they could do bearing pictures and low expectations. "6 years old after all" I thought.

Oliver immediately offered to come to our house and fix it at my earliest convenience. The guys came by tonight and fixed it better than new.

Sadly we live in a time where warranties consist mostly of loopholes. These people stand behind their product no excuses, no questions asked. I'll be happy to spend money here in the future and would recommend the store without hesitation.

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